Privacy Policy
This policy explains how Crown Bonus Board collects, uses and protects personal data when you use our editorial comparison website. It is written for a UK audience and reflects our role as an independent publisher rather than a gambling operator. If you click through to a casino and open an account, that operator will apply its own privacy rules to any data you provide there.
1. Who controls your data
Crown Bonus Board acts as the controller for personal data processed through this website for our own editorial, administrative and compliance purposes. Our responsibility covers the information collected by the site itself, such as browser-based consent settings, email contact details if you write to us, and basic technical information generated when pages are requested. We do not operate casino accounts, hold gambling balances or control the customer databases of any casino featured on the board.
This distinction matters because readers often move between our editorial pages and third-party operator sites. Once you leave us, the other site becomes responsible for the data collected there.
2. What information we may collect
The information we collect is intentionally limited. It can include contact details that you provide directly in an email, browser and device information, approximate location inferred from technical signals, page-view information, referral data, cookie-consent choices, age-confirmation state stored in your browser, and security logs that show how the site is being accessed. We may also receive aggregated analytics that indicate how visitors move through a page, such as whether they reach the FAQ section or leave earlier.
We do not ask readers to send us financial information, copies of identity documents or casino login credentials. We also do not knowingly collect special category data through normal use of the website.
3. How data reaches us
There are three main routes. First, you may provide information directly if you contact us by email. Second, your browser automatically supplies technical information when it requests a page, which is standard for most websites. Third, cookies, local storage or analytics tools may record limited interaction data where their use is lawful and proportionate.
We do not buy reader profiles from data brokers and we do not combine our site analytics with personal data from casino operators. Our aim is to keep the data footprint small and understandable.
4. Why we use personal data
We use personal data to run the website, remember user choices, respond to messages, monitor technical performance, protect the service from misuse, maintain internal records and understand which pages are being read. We may review analytics to improve wording, page flow or navigation because a comparison site is only useful if readers can reach the parts that actually matter. We may also retain limited records where needed to comply with legal duties or to respond to complaints.
We do not use your data to decide whether you should gamble, to score your financial position or to profile your gambling habits across multiple operators.
5. Lawful bases under UK GDPR
Our lawful basis depends on the type of processing. We rely on legitimate interests for routine site security, fraud prevention, operational monitoring and improving editorial usability where the processing is proportionate and does not override your rights. We rely on consent where non-essential cookies or measurement tools require it. We may rely on legal obligation where record retention or disclosure is required by law. If you contact us directly, processing may also be necessary to answer that request and manage the follow-up.
Where consent is the basis, you can withdraw it by adjusting your browser settings, clearing local storage or contacting us if a manual step is required.
6. Cookies and local storage
The site stores an age-confirmation flag and a cookie-consent flag in your browser. These items help us avoid asking the same question every time you reload the page and are functional rather than decorative. We may also use low-volume analytics cookies or similar technologies to understand whether a page is working as intended, for example whether users can reach comparison content without friction.
More detailed information about cookies, their purpose and how to manage them appears in our separate cookie policy. That page should be read together with this notice.
7. Analytics, server logs and security records
Like most sites, we receive server log data such as IP address, request time, browser details, status codes and referral information. These records help us diagnose faults, identify malicious traffic and understand whether the site is performing properly. Analytics data is used in aggregate wherever possible because we care more about patterns than individual identity.
Security information may be reviewed when we suspect abuse, unauthorised access attempts or behaviour that threatens the integrity of the service. Keeping those records for a reasonable period is part of running a public website responsibly.
8. Affiliate links and third-party services
Some outbound links on Crown Bonus Board are affiliate links. If you click one, a tracking parameter may tell the operator or tracking partner that the visit came from our site. That information is usually handled by the third party under its own policy once you leave our pages. We do not control the casino’s account-registration data, payment information, verification workflow or responsible-gambling records.
We may also use service providers for hosting, analytics, email delivery or site maintenance. Those providers may process limited data on our behalf under contractual or operational safeguards.
9. Sharing and disclosure
We may share limited personal data with hosting suppliers, analytics vendors, email providers, contractors or professional advisers where that is necessary to run the site. We may also disclose information when required to comply with law, respond to a lawful request, enforce our terms or protect the rights, property or safety of the site, our users or other parties.
We do not sell personal data to third parties for unrelated marketing. Nor do we trade reader lists to casinos or advertising networks.
10. International transfers and retention
Some technology providers may process data outside the UK. Where that happens, we expect appropriate transfer measures to be used, such as adequacy arrangements, contractual safeguards or equivalent protections. We also try to limit the sensitivity of the information involved, which reduces the practical risk.
We keep personal data only for as long as necessary. Contact messages may be retained while the issue is active and for a reasonable period after. Logs may be kept for security and diagnostics. Consent choices remain in your browser until they expire or you clear them.
11. Your rights
Under UK data protection law, you may have rights to request access to personal data, ask for correction, request erasure, restrict certain uses, object to processing carried out on legitimate interests, withdraw consent and request portability where applicable. These rights are not absolute, but they are important and we take them seriously. If you want to exercise a right, email dataprotection@crownbonusboard.co.uk and explain what you need.
You may also complain to the Information Commissioner’s Office if you believe your personal data has been handled in a way that breaches the law. We would, however, welcome the chance to address the concern first.
12. Children, security and updates
This site is intended for adults aged 18 and over. We do not knowingly seek to collect personal data from children. If you believe a child has provided personal data to us, contact us so we can assess and remove the information where appropriate. We use reasonable technical and organisational measures to protect the data we hold, though no online system can promise perfect security.
We may update this policy to reflect changes in law, technology or site operations. When we do, we will revise the date on this page and publish the amended version here in clear language.